Frequently Asked Questions

Everything you need to know about your Bite beauty routine.

Are your products cruelty-free and vegan?

Yes, Bite is committed to ethical beauty. All of our products are 100% vegan and we never test on animals at any stage of production.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location but generally take 7-14 business days.

What is your return policy?

We want you to love your glow. If you are not satisfied, you can return your products within 30 days of purchase for a full refund or exchange.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey to your door.

Are Bite products safe for sensitive skin?

Our formulas are dermatologist-tested and designed to be gentle. However, we always recommend performing a patch test before incorporating a new product into your routine.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna.